Zed Alarm
Privacy Policy
The short version: there’s no account, and what you do in the app stays on your phone. We only see your details when you order a tag.
Who we are
Zed Alarm is a trading name of Preco Group Ltd (company number 17184789, 82a James Carter Road, Mildenhall, Bury St Edmunds, IP28 7DE). We’re responsible for your personal data. Contact us at hello@zedalarm.com.
What the app stores
To work, the app saves a few things on your phone: your alarm settings, the ID of the tag you’ve paired, and your wake-up history and streak. All of this stays on your phone. We never receive it.
Your tag
When you tap your tag, the app reads the tag’s ID to check it’s your tag. That’s the only thing it reads, and the ID stays on your phone.
Permissions
The app asks for permission to set alarms, send notifications and use NFC, so it can ring on time and recognise your tag. On iPhone it also uses Screen Time, so the app can’t be deleted while an alarm is set. It doesn’t use your location, camera, microphone or contacts.
Ordering a tag
When you order, we receive your name, email and delivery address and what you ordered, so we can send your tag, email your receipt and help with any problems. We use this information to fulfil our contract with you.
Payment is handled by Stripe. Your card details go straight to Stripe; we never see them. Stripe may use essential cookies on the checkout to help prevent fraud.
We keep order details for as long as the law requires for tax and accounting records (usually 6 years), then delete them.
Who we share it with
- Stripe, to take payment.
- Our delivery company, which gets your name and address to deliver your tag.
- Our email provider, to send your order emails.
- Our website host, which may keep basic technical logs (like IP addresses) to keep the site secure.
We never sell your details. Some of these providers may process data outside the UK; when they do, they use the safeguards UK law requires.
Our website
This website doesn’t use advertising or tracking cookies.
Your rights
You can ask to see, correct or delete the personal data we hold about you, or object to how we use it. Email hello@zedalarm.com and we’ll reply within a month. We may need to keep some details where the law requires it, and we’ll tell you if so.
Deleting the app removes everything it saved on your phone.
If you’re unhappy with how we handle your data, you can complain to the Information Commissioner’s Office at ico.org.uk.
Children
Zed is for a general audience. If you think a child has given us personal data, contact us and we’ll delete it.
Changes
We may update this policy from time to time. We’ll change the date at the top when we do.