Zed Alarm

Help

Quick fixes for the most common questions.

Getting started

1. Download the free Zed Alarm app and pair your tag.
2. Stick the tag somewhere away from your bed, like the bathroom or kitchen.
3. Set your alarm. When it rings, get up and tap your phone on the tag to stop it.

My alarm didn’t ring

• Make sure your phone is on and charged overnight.
• When the app asks, allow alarms and notifications for Zed.
• Check your alarm is switched on in the app.

My tag won’t scan

• iPhone: hold the top of your phone against the tag.
• Android: turn on NFC in your phone’s settings and hold the middle of the back of your phone against the tag.
• Thick or metal phone cases can block it. Try without the case.

I lost my tag

Pair a new one in Settings in the app. It takes a few seconds and your streak stays.

Your order

We dispatch in 1–2 working days. For anything about your order, email us from the address you ordered with. See Delivery & returns for returns and refunds.

Your data

Everything the app saves stays on your phone. Delete the app and it’s gone. See our Privacy Policy.